Policies

This Data and Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and subscribe to our newsletter. We are committed to ensuring the privacy and security of your information.

Information We Collect

When you subscribe to our newsletter, we collect your email address. Additionally, we may collect certain non-personal information automatically, such as your IP address, browser type, and operating system, for analytical purposes.

Use of Your Information

We use the information collected, including your email address, for the following purposes: 

• Sending you newsletters, updates, and promotional emails related to our products, services, and events.
• Analyzing website usage and improving our website's content, functionality, and user experience.
• Protecting the security and integrity of our website and preventing fraud or unauthorized access.

Third-Party Service Providers

We may engage third-party service providers to assist us in operating our website and managing our newsletter. These service providers may have access to your personal information and are obligated to maintain its confidentiality and security.

Data Retention 

We will retain your personal information, including your email address, for as long as necessary to fulfil the purposes for which it was collected or as required by law. You may unsubscribe from our newsletter at any time, and we will promptly remove your email address from our mailing list.

Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. For more information, please refer to our Cookie Policy.

Your Rights

 You have the right to access, correct, and delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our data and privacy practices, please contact us here.

Updates to this Policy

 We may update our Data and Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this policy periodically for the latest information on how we handle your personal data.

Contact Us

If you have any questions about our Data and Privacy Policy, please contact us. 

Thank you for shopping with us! 

We want to ensure your satisfaction, and we've outlined our return policy below: 

• Accept returns for both defective and non-defective products
• We accept exchanges
• We only sell new products
• Return policy is 7 days
• Return shipping is free with in South Africa
• Reach out to our customer support using our contact form and we will provide a drop-off location
• Once we receive and inspect the defective product, we'll process a refund within 3 days or send a replacement as per your preference